Over the festive period, The Adviceline will be closed from 12.30pm Thursday 24/12/20 and will reopen on Monday 4/1/21.

News & Updates

Freephone Lewisham Advice Line is open during Coronavirus restrictions

The Lewisham Advice Line remains open during our normal hours. Call 0800 231 5453
Monday to Friday, 9.30am – 12.30pm and 1.30pm to 4pm

The staff and volunteers at Advice Lewisham are committed to continuing to support our clients safely throughout the coronavirus pandemic.

Our freephone Lewisham Advice Line is fully up and running, and we are continuing to provide support over the phone. We are helping people to find the information they need to manage their enquiries, and we can arrange a limited number of longer telephone appointments with our advisors. We will prioritise these telephone appointments based on our ‘vulnerability’ critiera.

However, because of the restrictions currently in place, all our offices are closed, and we are not providing any face-to-face services. This is in order to protect our clients, our staff and volunteers from the risk of infection – and to play our part in fighting coronavirus.

We know these are challenging times for everyone. Our dedicated team of staff and volunteers have been working hard to maintain a service despite all the uncertainties caused by the pandemic. We are very grateful for the patience and consideration that our clients, staff and volunteers have shown as we have adapted our services to the current circumstances.

We will update our website with any further changes.

Stay safe – stay home.

Find out more about the Prime Ministers plans to lift restrictions over the coming months - https://www.bbc.co.uk/news/uk-56158405

Latest in our series of excellent guest blogs: @karenmbarker @CitizensAdvice on ensuring our #benefits system supports people during the pandemic http://bit.ly/3dCQsZs

The Forest Hill and Sydenham Hygiene Bank works to provide hygiene essentials to local people living in poverty. With many of the donation points closed due to lockdown, they need donations to meet increased demand.

Please donate products and support if you can!

I bang on about this all the time, but it's one of those things that's worth banging on about - it really is a disaster waiting to happen. If the unlikely alliance of housing charities and landlord bodies can't persuade govt to act, what will? https://www.standard.co.uk/homesandproperty/renting/renting-debt-crisis-homelessness-charities-b920165.html

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