Over the festive period, The Adviceline will be closed from 12.30pm Thursday 24/12/20 and will reopen on Monday 4/1/21.

News & Updates

Freephone Lewisham Advice Line is open during Coronavirus restrictions

The Lewisham Advice Line remains open during our normal hours. Call 0800 231 5453
Monday to Friday, 9.30am – 12.30pm and 1.30pm to 4pm

The staff and volunteers at Advice Lewisham are committed to continuing to support our clients safely throughout the coronavirus pandemic.

Our freephone Lewisham Advice Line is fully up and running, and we are continuing to provide support over the phone. We are helping people to find the information they need to manage their enquiries, and we can arrange a limited number of longer telephone appointments with our advisors. We will prioritise these telephone appointments based on our ‘vulnerability’ critiera.

However, because of the restrictions currently in place, all our offices are closed, and we are not providing any face-to-face services. This is in order to protect our clients, our staff and volunteers from the risk of infection – and to play our part in fighting coronavirus.

We know these are challenging times for everyone. Our dedicated team of staff and volunteers have been working hard to maintain a service despite all the uncertainties caused by the pandemic. We are very grateful for the patience and consideration that our clients, staff and volunteers have shown as we have adapted our services to the current circumstances.

We will update our website with any further changes.

Stay safe – stay home.

Happy #InternationalFriendshipDay.

Start the day off right by calling/ meeting up with your best pals. Give some thought to 'deepening international friendships💛🧡💛' - the theme the UN have set for this year.

Read more here: https://www.un.org/en/observances/friendship-day

#FriendshipDay #friends

How can we help with your #employment issues today? We're on standby, waiting for your call and armed with #advice. Call us on 0800 231 5453 🤳because we're #heretohelp 🤗

Don't lose out on your #consumerprotection rights because you don't know what they are. We have guides and templates for a wealth of scenarios. #KeepLearning and #empower yourself with the #KNOWLEDGE. https://citizensadvicelewisham.org.uk/get-help/consumer/

After receiving a message from a friend, Heidi invested over £2,000 in cryptocurrency. The investment turned out to be a scam.

If you need advice about online scams our #ScamsAction service is here to help ➡️ http://bit.ly/3waCUtB

Advice surrounding #benefits still remains one of our most used services. If you have received advice, we invite you to share your experience. Please consider leaving a review: https://uk.trustpilot.com/review/citizensadvicelewisham.org.uk

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