Over the festive period, The Adviceline will be closed from 12.30pm Thursday 24/12/20 and will reopen on Monday 4/1/21.

News & Updates

Freephone Lewisham Advice Line is open during Coronavirus restrictions

The Lewisham Advice Line remains open during our normal hours. Call 0800 231 5453
Monday to Friday, 9.30am – 12.30pm and 1.30pm to 4pm

The staff and volunteers at Advice Lewisham are committed to continuing to support our clients safely throughout the coronavirus pandemic.

Our freephone Lewisham Advice Line is fully up and running, and we are continuing to provide support over the phone. We are helping people to find the information they need to manage their enquiries, and we can arrange a limited number of longer telephone appointments with our advisors. We will prioritise these telephone appointments based on our ‘vulnerability’ critiera.

However, because of the restrictions currently in place, all our offices are closed, and we are not providing any face-to-face services. This is in order to protect our clients, our staff and volunteers from the risk of infection – and to play our part in fighting coronavirus.

We know these are challenging times for everyone. Our dedicated team of staff and volunteers have been working hard to maintain a service despite all the uncertainties caused by the pandemic. We are very grateful for the patience and consideration that our clients, staff and volunteers have shown as we have adapted our services to the current circumstances.

We will update our website with any further changes.

Stay safe – stay home.

If you’ve been scammed online the @CitizensAdvice #ScamsAction service can help

Find out more about the service ➡️ http://bit.ly/2ZShumP

Our services will be closed for #Easter from Friday 2 April and will reopen at 9.30am on Wednesday 7th April.

For help, please visit the “Get Help” section of our website, or complete the online form -
https://bit.ly/3dnT3Vb and we will get back to you as soon as possible.

#knowyourrights
We have updated our Knowledge Hub page where you can find more useful guides and important information on immigration, housing, no recourse to public funds, and much more. Check it out 👉 https://buff.ly/2O6r83r

Finding it tough to keep up with your energy bills? @Ofgem rules mean your energy supplier must provide emergency help including

✅ Payment breaks
✅ Suspending credit meter disconnections
✅ Debt advice

Learn more ➡️ http://ow.ly/9bjE50E1gra

#EnergyPriceCap

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