Over the festive period, The Adviceline will be closed from 12.30pm Thursday 24/12/20 and will reopen on Monday 4/1/21.

News & Updates

Freephone Lewisham Advice Line is open during Coronavirus restrictions

The Lewisham Advice Line remains open during our normal hours. Call 0800 231 5453
Monday to Friday, 9.30am – 12.30pm and 1.30pm to 4pm

The staff and volunteers at Advice Lewisham are committed to continuing to support our clients safely throughout the coronavirus pandemic.

Our freephone Lewisham Advice Line is fully up and running, and we are continuing to provide support over the phone. We are helping people to find the information they need to manage their enquiries, and we can arrange a limited number of longer telephone appointments with our advisors. We will prioritise these telephone appointments based on our ‘vulnerability’ critiera.

However, because of the restrictions currently in place, all our offices are closed, and we are not providing any face-to-face services. This is in order to protect our clients, our staff and volunteers from the risk of infection – and to play our part in fighting coronavirus.

We know these are challenging times for everyone. Our dedicated team of staff and volunteers have been working hard to maintain a service despite all the uncertainties caused by the pandemic. We are very grateful for the patience and consideration that our clients, staff and volunteers have shown as we have adapted our services to the current circumstances.

We will update our website with any further changes.

Stay safe – stay home.

We asked our local advisers what impact the Universal Credit lifeline had - here's just a few things they say about how important it is that @RishiSunak keeps the £20 a week uplift: https://twitter.com/i/events/1352641203741876233

1 in 7 London renters have fallen behind with payments during pandemic https://www.homesandproperty.co.uk/property-news/renting/rent-arrears-covid-tenants-renters-behind-on-payments-a140738.html

Lewisham Council is inviting residents to take part in shaping the Housing Allocation Scheme, which determines who is prioritised for council housing. The consultation runs until 14 February 2021. To have your say and find out more, visit: https://bit.ly/2NoI30y

We saw an 85% rise in the no of children fed in Dec ’20 compared to Dec ‘19. Only possible by your donations.

Child poverty is never the fault of the child, but arguably about a system that doesn’t provide support to the most vulnerable in our community.


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